Refund Policy

Dell values its relationship with you, and offers you the option to return most products you purchase directly from Dell. You may return eligible products for a credit or a refund of the purchase price paid, less shipping and handling and any applicable restocking fees, as set forth in detail below.

Policy

30-Day Return Period for Certain Hardware, Software Products and Accessories: Except as provided below, all hardware, accessories, peripherals, parts, and media-based software that are unopened and still in their original sealed package or, if delivered electronically, that has not been downloaded, may be returned to Dell up to 30 days after you receive them for a refund for a credit or a refund of the purchase price paid, less shipping and handling and any applicable restocking fees and taxes if already paid. Any product returned to Dell without prior authorization from Dell will be considered an unauthorized return, and the customer will not receive credit for the product and Dell will not ship the product back to you. Refunds or exchanges for defective merchandise can be made within 30 days of receipt of the merchandise.

Disclaimer

Contact Dell Support USA/Canada on +1-877-773-3202 for help related to Dell Computers, Dell Laptops. We are third party service provider and not associated with Dell, we charge for providing Dell Technical support. Dell support technicians are available on support number Monday- Friday 9 a.m. to 5 p.m. Auckland time.